Omnichannel Communication
Give your customers a seamless experience of interacting with you throughout the sales journey.
Attribute leads
Understand your customers before you connect with them
First impression matters. Know which channel or campaign your customers are coming from and their intentions, so that you can have an awesome first contact with them.
- Track online and offline campaigns using dynamic numbers
- Identify inbound lead channels
- Record keyword trails
Maintain message consistency
Build trust across multiple interactions
Want to make sure you’re not repeating yourself or jumping too far ahead but can’t remember all the conversation details? Let the system be your memory buddy. Refer to it any time to know how best to steer the next conversation.
- Send emails, SMS or WhatsApp messages directly from the system
- Call using virtual mobile numbers directly from the system
- Automatically records communication history
- Easily retrieve past communication details
Follow up conversations
Nurture and convert leads along the pipeline
Customers vary in interest, the information needed and frequency of contact before deciding their next course of action. Easily manage all of that in one place to ensure the right customer gets the right information at the right time.
- Set up multiple pipelines and funnels
- Identify high quality leads that need urgent follow up
- Receive follow up notifications
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